Privacy Policy
1. What We Collect
During our MVP phase, we only collect minimal information necessary to process orders and improve your experience:
Personal Information:
- Name (entered during checkout or contact form)
- Email address (for orders, support, or waitlist)
- Phone number (optional, used for order support or notifications)
Order & Payment Information:
- Order history (items you choose, restaurant, order time)
- Payment details are processed securely via Stripe — we do not store your card information on our servers
Device & Usage Data:
- Basic technical info (device type, OS version, anonymous usage stats)
- This helps us improve performance and app functionality
2. What We Do Not Collect (During MVP)
- ❌ No voice data or microphone recordings
- ❌ No location tracking
- ❌ No stored user preferences or AI memory
- ❌ No account passwords (you may order as a guest or use secure login options like Google)
3. How We Use Your Information
We use your information to:
- Process your food orders and communicate with restaurants
- Deliver confirmation emails and order updates
- Improve app performance and support
- Communicate with you about updates, support, or early access features
- We do not sell or share your information with third parties for marketing.
4. Your Privacy Choices
- You can request to delete your personal information at any time by contacting us at: privacy@aiserveapp.com
- You may opt out of waitlist emails or future marketing messages by clicking "unsubscribe" in any email
5. Data Security
All personal and payment-related data is encrypted in transit via HTTPS. Payments are handled by Stripe, a PCI-compliant payment processor. We never see or store your credit card number.
6. Children's Privacy
AIServe is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we learn that we have collected personal data from a child under 13, we will delete that information promptly.
7. Future Changes
As we grow, this Privacy Policy will be updated to reflect new features (such as voice ordering or AI personalization). We’ll notify you of material changes and always prioritize your transparency and control.
8. Contact Us
Have questions or want to request data deletion?
